Frequently asked questions

FAQ's

How long does shipping take?

Shipping typically takes 5–10 business days depending on your location. You will receive tracking details once your order is shipped.

How can I track my order?

After your order is dispatched, a tracking number will be sent to your email so you can easily track your package.

Do you offer international shipping?

Yes, KG-Market ships worldwide. Delivery times may vary based on your country.

What payment methods do you accept?

We accept major credit/debit cards and secure online payment options for a smooth checkout experience.

Can I return or exchange my cap?

Yes, we offer returns and exchanges within a specified period. The product must be unused and in its original condition.

What if I receive a damaged or wrong item?

If your item arrives damaged or incorrect, please contact us immediately, and we will resolve the issue as quickly as possible.

Can I change or cancel my order after placing it?

Orders can only be changed or canceled within a short time after placing them. Please contact us as soon as possible for assistance.

How can I contact customer support?

You can reach our support team through our contact page or email, and we will respond promptly to help you.